Last Updated: December 5, 2025

At Pinnacle Peptide Labs, we are committed to protecting your privacy and safeguarding any personal information you choose to share with us. This Privacy Policy explains what information we collect, how we use it, and the rights and choices you have regarding your data. By using our website at www.pinnaclepeptidelabs.com (“Site”), you consent to the practices described in this Policy.

If you have any questions or require additional information, you may contact us at info@pinnaclepeptidelabs.com.

1. Information We Collect
We collect information in order to provide a secure and personalized customer experience. Information collected may include, but is not limited to:
• Name
• Email address
• Billing/shipping address
• Order history
• Purchasing behavior
• Browser information and device identifiers
• IP address
• Pages viewed and time spent on the Site

We collect information when you place an order, create an account, subscribe to communications, or interact with the Site.

We do not knowingly collect information from individuals under 21 years of age.

2. Log Files
Like many websites, we use log files to analyze usage, administer the Site, and track performance. Information collected may include:
• IP addresses
• Browser type
• Internet Service Provider (ISP)
• Date and time stamps
• Referring and exit pages
• Number of clicks and general site navigation

Log file data is not linked to personally identifiable information.

3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Store visitor preferences
• Maintain session information
• Optimize user experience
• Analyze Site traffic
• Customize content

You may disable cookies through your browser settings. Doing so may affect website performance or functionality.

4. How We Use Personal Information
Personal information may be used for:
• Processing and fulfilling orders
• Verifying account information
• Providing customer support
• Sending order confirmations and shipment notices
• Sending marketing promotions (optional opt-in)
• Preventing fraud and unauthorized activity
• Improving the Site and user experience
• Maintaining internal records

We do not sell, rent, lease, or loan your personal information to third-party marketers.

We may share information only with service providers that assist with order processing, payment processing, website operations, or fraud prevention. These providers are contractually required to maintain the confidentiality of your data.

5. Email Communications
By placing an order or creating an account, you consent to receiving transactional emails, such as:
• Order confirmations
• Shipping updates
• Account notifications

You may also receive promotional or marketing emails if you opt in. You may unsubscribe at any time using the link in any email or by contacting info@pinnaclepeptidelabs.com.

6. SMS/Text Messaging Policy
By subscribing to our SMS/text messaging service, you agree to the Mobile Terms outlined here:
• You may receive recurring automated text messages from Pinnacle Peptide Labs.
• Messages may include order updates, alerts, or promotional offers.
• Message and data rates may apply depending on your mobile carrier.
• Message frequency varies.
• Your consent is not required as a condition of purchase.
• You may opt out at any time by texting STOP to +1-305-814-0227.
• For help, text HELP or contact info@pinnaclepeptidelabs.com.

We are not responsible for delayed or undelivered messages. You are responsible for providing a valid mobile number.

7. Third-Party Content and External Links
Our Site does not use third-party advertising networks. The Site may contain links to external websites for convenience. We do not control and are not responsible for their content, privacy practices, or policies. Visiting third-party sites is at your own risk.

8. Security Measures
We use industry-standard security protocols, including SSL encryption, to protect your personal and financial information. When entering sensitive information such as payment details, you will be redirected to a secure page.
Although we take commercially reasonable measures to protect your data, no method of transmission or electronic storage is completely secure.

9. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law. You may request deletion of your information, subject to legal or operational restrictions.

10. Your Rights and Choices
Depending on your location and applicable laws, you may have the right to:
• Access personal information we hold about you
• Request corrections or updates
• Request deletion of your data
• Opt out of marketing communications
• Limit certain data uses

Requests can be sent to info@pinnaclepeptidelabs.com.

11. Fraud Prevention and Misuse Monitoring
We actively monitor orders and customer activity for signs of misuse, unlawful intent, or violations of our Research Use Only policy. If we believe an individual intends to use products improperly, we may:
• Refuse service
• Cancel orders
• Restrict future access
• Add the individual to our internal restricted database

We will not sell to or knowingly engage with customers intending non-research or prohibited uses.

12. Changes to This Policy
We may update this Privacy Policy at any time without prior notice. Updated versions will be posted on this page with the effective date. Continued use of the Site after any changes constitutes acceptance of the updated Policy.

13. Contact Information
If you have questions about this Privacy Policy or our data practices, you may contact us at:
info@pinnaclepeptidelabs.com